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Barista & Café Attendant

Summary A Café Attendant and Barista must exhibit a positive customer service attitude at all times. A comprehensive knowledge of the food and beverage menu is essential along with an understanding of daily specials and promotions. Must hold a Food Handlers License. A TABC Certificate is a plus. These staff members make and serve meals and drinks to patrons at the café counter by performing the following duties:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Prepare drinks and food, such as sandwiches, salads, espresso drinks using standard formulas

  • Operate necessary food and beverage equipment.

  • Wash and Cut food items for sandwich table

  • Clean and sanitize counters and tables, coffee, tea and soda fountain equipment

  • Prepare and Serve food, beverages, or desserts to customers at the counters

  • Prepare bills for food, using cash registers and POS system, and accept payment or make change.

  • Clean, Stock and Restock workstations and display cases

  • Maintain sanitation, health and safety standards in work areas

  • Box or wrap menu items for serving or for takeout.

  • Set up dining areas for meals and clear them following meals.

  • Brew coffee and tea, and fill containers with requested beverages.

  • Balance receipts and payments in cash registers.

  • Inform manager when supplies are getting low or equipment is not working properly

Playground Attendant

Summary: A Playground attendant must display a positive, high-energy attitude at all times. Attendant will engage and supervise children on the playground ensuring guests are following playground rules and all safety practices. Playground attendant may assist families in the party rooms during designated party hour.  Attendant will oversee the floor including clean up, sanitizing tables and playground. Attendant will also interact with kids and contribute to the enjoyment of the guest experience.

Essential Duties and Responsibilities:

Greeting guests in a positive and professional manner to create an enjoyable play experience, to exceed customers' expectations, and to encourage repeat visits.

Supervising and monitoring the play areas.

Assisting birthday parties.

Setting up the party room and cleaning up after the party.

Helping guest with leftover food and gifts to their car.

Assisting in establishing a strong store identity with the community.

Executing all operational activities as detailed in the Operations Manual.

Supervising that all play area equipment is in excellent condition, in accordance with safety guidelines, and notifying management immediately of any deficiencies.

Sanitizing and spot cleaning the playground regularly

Performing safety checks on our playground and with our wristbands protocol 

General cleaning and light maintenance of the party rooms, café tables, playground and patio area.

Party Host & Playground Lead

Summary: Party Attendant will host families in the party rooms during designated party hour to ensure families have an enjoyable experience. This position will also serve as lead playground attendant by overseeing the safety and cleanliness of the playground.

Essential Duties and Responsibilities:

  • Set up the party room with all necessary party supplies

  • Greet guests in a positive and professional manner to create an enjoyable play experience, to exceed customers' expectations, and to encourage repeat visits.

  • Prepare the room for food and drink

  • Work closely with the kitchen manager on food schedule and delivery to party rooms in a timely fashion

  • Rotate between the parties to ensure parties have everything they need

  • Clean up after the party

  • Supervise and monitor the play areas to ensure all safety measures and playground rules are being followed

  • Walk through the playground hourly for safety checks

  • Walk through the playground for spot cleaning

  • Assign work areas for playground attendants

  • Supervising that all play area equipment is in excellent condition, in accordance with safety guidelines, and notifying management immediately of any deficiencies.

  • Clean, sanitize and light maintenance of the party rooms, playground and bathrooms.

Summer Camp Coordinator (seasonal)

Summary: Under general supervision of management, the Summer Camp Coordinator is responsible for planning, organizing, and supervising daily activities of children during summer camp hours. He/she will maintain clear and timely communication with parents/guardians, and with management. Along with supervising daily activities, the Summer Camp Coordinator will monitor and enforce all safety protocols.

Essential Duties and Responsibilities:

  • Attends Camp  training prior to the start of the summer camp program. Summer camp is every other week 10-2

  • Supervise and implement  daily operations of summer day camp to ensure objectives are met.

  • Give clear and concise direction to youth to accomplish daily camp activities.

  • Plans, coordinates, and leads daily activities for youth.

  • Ensures the safety of all campers 

  • Provides supervision of campers from drop- off to pick up, during activities on playground,  at lunchtime, and during free play 

  • Develop positive, professional & fun relationships with campers and parents.

  • Ability to observe camper behavior, assess its appropriateness, enforce appropriate safety guidelines

  • Immediately report any incidents and/or accidents, or disciplinary action to supervisor.

  • Interacts professionally and respectfully with the public, coworkers and others in the course of daily work.

  • Handles questions, problems and concerns of parents/guardians before, during and after camp.

  • Must maintain regular and timely attendance as well as neat personal appearance.

Front Desk Attendant

Summary: Greet and Assist patrons at Arrows by performing duties, such as collecting payment for admission tickets, share information about café, party packages and activities, schedule parties and keep the seating area clean.

Essential Duties and Responsibilities:

  • Enthusiastically greet patrons as they enter.

  • Sell or collect admission tickets, gift certificates, or facility memberships from patrons at entertainment events.

  • Sign guests in and out; monitoring responsible parties for minor children.

  • Ensure legal guardian is here with each minor.

  • Confirm every patron has completed a facility waiver

  • Check wristbands for patrons who are leaving establishments to ensure guests are leaving with correct guardian

  • Maintain order and ensure adherence to safety rules, facility rules and policies.

  • Assist patrons by giving directions and providing information.

  • Examine tickets or passes to verify authenticity, using criteria such as color or date issued..

  • Clean and Sanitize front reception and seating area, Keep entry and exit tidy. Follow Opening and closing checklist

  • Stock workstation area including bands, receipt paper, printer ink

  • Inform manager when supplies are getting low or equipment is not working properly

  • Sweep and sanitize seating area and bathrooms

  • Must maintain regular and timely attendance as well as neat personal appearance.